Refund Policy
At EduHive Creative Studio, we strive to provide our customers with exceptional service and products. We understand that, on occasion, you may need to request a refund. Please take a moment to review our refund policy before purchasing with us.
Refund Eligibility:
- Refunds are applicable only for services or products that are not delivered. Or project has not started.
- Refunds will not be provided for advance payments. Once an invoice is paid in advance, the amount is non-refundable.
If a refund is requested, the following conditions apply:
a. The request for a refund must be made within 7 days of the initial purchase or delivery, whichever is later.
b. You must provide a detailed explanation of why the refund is being requested.
c. EduHive Creative Studio reserves the right to evaluate and verify the refund request.
Refund Process:
To request a refund, please contact our Customer Support team at 7536828384 with your refund request and relevant details.
Our team will review your request and may request additional information, such as proof of purchase or evidence of service issues.
We will process the refund within 7 days if the request is approved. Please note that the time it takes for the refund to appear in your account may vary based on your payment provider.
In the event that your request is not approved, we will provide a explanation for the decision.
Contact Information:
If you have any questions or need further clarification regarding our refund policy, please contact our Customer Support team at 7536828384
EduHive Creative Studio reserves the right to update and modify this refund policy at any time. Please check our website for the most up-to-date version of the policy.
By making a purchase with EduHive Creative Studio, you acknowledge that you have read and understood this refund policy and agree to its terms and conditions.
